VoIP Plans & Pricing

Unlimited free long distance (US48 & Canada) for all users on the account.

Press8 uses the G.722 codec for all customer audio, ensuring the highest-definition sound quality.

Your customer will never get a busy signal since our system allocates more lines for you during peak periods.

Choose a number that best suits your business and resonates with your customers.

Users can access their voicemail, send faxes, and read faxes using our web-based control panel.

Communicate anywhere, on any device, via desktop, web, iOS and Android apps.

Choose a voice talent at our Audio Production Store and create professional IVR prompts, on hold messages & voicemail prompts and more.

Share one phone number across multiple phones, and answer calls from any phone.

Press8 offers access to emergency calling services, providing Enhanced 911 (E911) capabilities. In full compliance with the RAY BAUM’s Act and Kari’s Law, Press8 enables users to dial 911 directly from their IP desk phones or softphones, ensuring immediate connection to the nearest emergency response call center.

IVR’s route your calls based on caller input. An example of an IVR would be: “Thank you for calling xyz company. For sales press 1, for billing press 2, for an operator press zero.”

Easily set your phone to DND when you are not available and all calls will be sent to voicemail.

View Call Reports for active calls sorting by date and time and refreshes every 5 to 300 seconds.

Forward a call to any other user on your phone system or to an external number outside your system.

Setup schedules for the day, night, or days of the week and customize how calls will be handled during that time.

Setup notification when someone else is trying to call you even if you are on a call.

Link multiple locations seamlessly on one phone system.

Never miss a call even if your internet connection goes down. During an outage, your calls are routed to another designated number like a cell phone, or sent directly to voicemail. Your main auto attendant (IVR) will continue to answer your calls and route them to the new location automatically.

Take and make calls on your VoIP phone, your smartphone, and your computer all under one extension.

Add Caller-ID’s to your block list anytime in our web-based control panel.

Dial by name allows your callers to find a user on your system without knowing their extension just by choosing the first few letters of their name.

Callers on the same phone system, no matter where they are located, can use extension dialing to access another user on the system.

With our Voicemail to Text Transcription Service your voicemails will be transcribed and sent to your email inbox with an attached audio recording. Read your voicemails or listen to your voicemails anytime, anywhere.

Record you calls and listen to them anytime, anywhere.

Get instant call summaries powered by AI.

Access and search call content in text format to quickly find specific information and uncover valuable insights.

Use AI to provide an understanding of customer satisfaction and what happens during agent interactions.

Use AI to detect and monitor topics across calls, texts, and social media to address customer concerns.

Enhance your business communications with full SMS & MMS support, seamlessly integrated through Bandwidth.com. Send and receive images, videos, and other media directly alongside voice and SMS. Deliver richer customer interactions, streamline messaging, and manage everything in one place. Expands customer messaging beyond text — businesses can send branded images, QR codes, or documents.

Customers can choose to receive email and text message alerts during abnormally high inbound or outbound call volume.

Park a call and call another user to let them know that there is a call waiting for them.

New Microsoft Outlook plugin: click-to-call from Outlook contacts.

Create a promotional message using a professional voice talent at our Audio Production Store. Or choose from our music on hold.

Generate reports for calls matching criteria such as: by number, by extension, missed calls, call duration, etc.. Easily export call report data to Excel.

Easily rout calls by caller id, number, area code, country, etc. For example, all calls from a particular area code can be routed to the office in that area code.

Administrators can make changes to their companies phone system, review call reports, update billing, and more using our web-based control panel.

Calls coming in show caller-id and name (if available).

On VoIP phones, your light will show that you missed a call.

Easily conference in up to 2 extra callers using a VoIP phone without the need for a Conference Bridge (which is an add-on).

Transfer a call to another extension including users with our smartphone app or computer-based softphone.

Export call report data to Excel.

Put calls on hold or park calls and answer another call.

Page your entire team even at different locations.

Live broadcast to all employee’s phones no matter where they are located.

Callers can be asked their names and you decide to take the call or not. Or, send a caller to voicemail based on caller-id.

Within our control panel, customers and resellers can view invoices, transactions, and CDRs (history of calls made), and download transactions and CDRs to a spreadsheet.

Listen to your voicemails or view faxes anytime through the web-based control panel.

Send unlimited faxes online in our web portal.

Voicemails are sent to your email inbox as a .wav file attachment. In addition, as a Press8 customer, your users get free Voicemail to Text Transcription.

Using our shared inbox allows your team members to listen to shared company voicemails and clear them.

Keep your existing mobile or landline number(s) with easy porting (transferring) to GoTo Connect’s cloud phone service.

View Caller ID, then park, transfer, or forward calls to the right person – without disconnecting the caller in the process.

Never miss another call. Route calls to multiple phones in a specified sequence so you or someone on your team is always within reach, wherever you are.

Quickly reach one or several colleagues by communicating over two-way speakerphone.

Reach colleagues anywhere with intercom messages. Receiving phones answer on speakerphone unless on “Do Not Disturb.”