Top 10 Call Center Metrics You Should Know

Call center metrics give a business owner a range of information. Much of it depends on what type of metrics you collect….

Analog Phone System Versus Digital VoIP Phone System

You’ve probably heard the terms “analog phone system” and “digital phone system” before. But what do they mean? The difference between them…

Press8 Telecom Announces New Voicemail to Text Feature

August 21, 2012 Austin, TX (PRWEB) August 21, 2012 – Press8 Telecom ( has been offering small businesses a feature rich VoIP…

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