Small businesses are busy. Speed and efficiency are essential to keep expenses low and generate revenue. But you don’t want to sacrifice…
It’s on everyone’s mind — inflation. From the increased fuel cost to the much higher prices, we’re all paying more for everything….
As technology advances, more repetitive rote functions will move to automation. Human agents are free to handle more advanced tasks. Nowhere is…
When a small business gets busier, it may be time to engage some assistance. That help may include help in handling calls…
CRM stands for “customer relationship management” system. It’s used as a hub for all your sales, marketing, and support activities — as…
One element of “The Great Resignation” of 2021 is the whopping 4.3 million people who quit their jobs and became entrepreneurs. That…
For small businesses that survived the last two years, it’s vital to stay on target and continue to make sales. As with…
A small business has the advantage of being able to pivot when it’s time to make changes. A large enterprise-sized company takes…
Making phone calls over the Internet with Voice over Internet Protocol has been a disruptor for over 20 years. VoIP continues to…
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