phone system
Better Customer Service Using an Automated Call Back Feature
Customers hate calling and sitting on hold. If you are in the business of customer service, you can use a callback system…
Continue ReadingIs VoIP Worth It For A Small Business?
A small business has the advantage of being able to pivot when it’s time to make changes. A large enterprise-sized company takes…
Continue ReadingGet Your Phone System Ready for the Holidays
Once again, the holidays are here, and it’s time to get everything ready for the end of the year. Whether your company…
Continue ReadingTop VoIP Trends for Small Business
Making phone calls over the Internet with Voice over Internet Protocol has been a disruptor for over 20 years. VoIP continues to…
Continue ReadingTop VoIP Portable Phones
When most people think of office phones, the ubiquitous desk phone comes to mind. Unfortunately, a desk phone is only for when…
Continue ReadingWhat Is A Call Queue And Why Does Your Business Need One?
When someone picks up the phone to call your business, they expect that they will receive good customer service. But if they…
Continue ReadingTools to Help Employees Go Virtual vs. Working In An Office
Before the pandemic, many companies allowed some employees the flexibility of working from home. Working virtual is an ideal option for people…
Continue ReadingWhat is SIP Trunking and How Can It Save Your Business Money
Today’s technology advancements have made it possible for small businesses to communicate more efficiently while reducing overhead costs. Digital phone systems are…
Continue ReadingWhat Lawyers Look For In a VoIP Phone System
A phone number is a lifeline for any law firm. Even with email, contact forms, and social media contact, most clients pick…
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