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Better Customer Service Using an Automated Call Back Feature

Customers hate calling and sitting on hold. If you are in the business of customer service, you can use a callback system…

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Is VoIP Worth It For A Small Business?

A small business has the advantage of being able to pivot when it’s time to make changes. A large enterprise-sized company takes…

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Get Your Phone System Ready for the Holidays

Once again, the holidays are here, and it’s time to get everything ready for the end of the year. Whether your company…

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Top VoIP Trends for Small Business

Making phone calls over the Internet with Voice over Internet Protocol has been a disruptor for over 20 years. VoIP continues to…

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Top VoIP Portable Phones

When most people think of office phones, the ubiquitous desk phone comes to mind. Unfortunately, a desk phone is only for when…

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What Is A Call Queue And Why Does Your Business Need One?

When someone picks up the phone to call your business, they expect that they will receive good customer service. But if they…

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Tools to Help Employees Go Virtual vs. Working In An Office

Before the pandemic, many companies allowed some employees the flexibility of working from home. Working virtual is an ideal option for people…

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What is SIP Trunking and How Can It Save Your Business Money

Today‚Äôs technology advancements have made it possible for small businesses to communicate more efficiently while reducing overhead costs. Digital phone systems are…

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What Lawyers Look For In a VoIP Phone System

A phone number is a lifeline for any law firm. Even with email, contact forms, and social media contact, most clients pick…

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