Many callers prefer to avoid waiting on hold. They like it even less when someone says, “let me transfer your call to…
Customers hate calling and sitting on hold. If you are in the business of customer service, you can use a callback system…
Once again, the holidays are here, and it’s time to get everything ready for the end of the year. Whether your company…
When someone picks up the phone to call your business, they expect that they will receive good customer service. But if they…
Missed calls are one of the biggest issues for small businesses. Prospects and customers who call and fail to get answers or…
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