Help Topics
Setting Up Your Phone System
Get help setting up your Press8 VoIP-hosted phone system with steps and examples.
How to check on system status
To check on the Press8 system status, go to our System Status Page. Checking a system’s status page before contacting support is…
How can I test my internet connection?
You can go to any of the following sites to test your internet connection: www.speedof.me Speedof.me is an HTML5-based speed test that’s…
How can I setup voicemail to text transcription?
Support / Voicemail & Messaging / Voicemail transcription upgrade What’s new How Turn on Voicemail to Text Transcription Just one click and…
How can I forward calls to my extension to another number temporarily?
Steps * You must be the owner of the extension you are forwarding or have Admin privileges. 1. Log in to https://manage.press8.com with your…
How do I forward calls from my number to another number or cell phone number temporarily?
If you are not able to get to work and are working from home or on the road, you may want to…
How do I change my voicemail greeting?
You can change your voicemail greeting three ways: 1) using your VoIP phone, 2) using another VoIP phone on your account or…
Auto Attendant Guide and Greeting Examples
The Auto Attendant on your business phone system is the first thing your customers and business associates will hear when they call…
How do I setup a Call Queue?
Call Queues allow more callers than available destinations. Callers hear music on hold until a destination is free to take their call….
