Help Topics
Setting Up Your Phone System
Get help setting up your Press8 VoIP-hosted phone system with steps and examples.
San Antonio VoIP Growth: Add Sites, Users, and Seats Without E911 Issues
Scale Your VoIP Footprint Without Risking Service Growing a business in San Antonio can feel exciting and stressful at the same time,…
San Antonio Call Center QA Scorecards: Calibration, Sampling, Coaching for C
Turn Every Call Into a CSAT Win in San Antonio Strong customer satisfaction does not happen by accident. It comes from clear…
How to use the park feature on Bria?
To park a call using Bria, dial #0*7 (# zero * 7) Using the “Park” feature on Bria, a softphone application, involves…
Bria Setup
Important Note: There are two Bria products with different setup instructions. Click on the link for setup instructions. Kyle
How to Setup Bria Solo
Counterpath has two products: Bria Mobile $1.00/mo in the app store, to use if you only want it on your smartphone. Easiest…
How much bandwidth do we need to use VoIP?
Technically, a VoIP phone conversation only utilizes 100kbps of bandwidth in each direction. However, there are other concurrent needs for bandwidth during…
How to Change Your Companies Main Greeting
To change your companies main greeting you must first record your new greeting or have us record it for you (for just $30…
Click to Call Google Chrome Extension
Press8 offers a Google Chrome browser extension that detects telephone numbers on any web page and turns them into clickable links. An…
