Press8 Control Panel Features

Queue Metrics User Guide

A complete Queue Metrics user guide may be found here.

How can we get call recording on our account?

Call recording is a powerful tool that your business can use to help in training and for monitoring your customer support. There…

How do I send a fax?

To send a fax login to your Press8 Control Panel at: https://manage.press8.com To send a fax Go to Calls and messages » Send »…

How can I block calls from specific numbers?

You can block calls coming to a specific number from a specific number in your Press8 Control Panel. You can add as…

How do we use the conference bridge feature?

Charges: If you do not have a Conference Bridge already, email us at: support(at)press8(dot)com to set one up for you. There is an…

How can I change my Press8 Control Panel password?

Login to the Press8 Control Panel at: https://manage.press8.com Go to: Features=>People 1. Click on your username which is your email address. 2. …

How can I create a conference bridge?

Press8 Telecom allows you to schedule a conference that lets two or more people dial into our system and talk to each…

How can I restrict certain telephone numbers?

Press8 Telecom provides a flexible class of service tool that allows you to easily define rules for internal and external calls matching…

How do I use the Call Recording feature?

Telephone conversation recording can be enabled in your Press8 Telecom Control Panel. Please see below for further instructions. WARNING: Check the local laws in…