Business Text Messaging

Business Texting for Press8 Telecom Customers

Press8 Telecom offers our customers a powerful business texting solution. Texting can significantly impact the success of your marketing campaigns. Here are a few features that make an excellent business text messaging app.

Easy to use

You want a service you can sign up for and use immediately.

Supports two-way texting

A business text messaging service must support two-way conversations.

Integrates with other apps

No app is an island. Your business text messaging app needs to offer multiple integrations.

Has a mobile app

You want to be able to manage your business SMS from anywhere.

Flexible and affordable pricing

Avoid high monthly pricing or low-volume plans missing key features.

Enables teamwork

You want the ability to add multiple numbers and team members.

What you get with SimpleTexting’s business texting service

If you’re tired of seeing your emails and calls go unopened or unanswered, then reach your audience with business texting solutions.

Get your customer-facing teams texting

Enable the customer service and sales teams at your business to send business SMS messages and respond to incoming questions.

  • Deliver a hassle-free, “no hold” customer experience
  • Turn conversations into conversions by texting leads 1-on-1
  • Manage all incoming and outgoing texts in our powerful inbox

Reach a list of customers instantly

Use SMS business marketing to drive purchases, send alerts, and more. Include photos, personalize your texts, and track link clicks.

  • Drive more business with targeted promotions
  • Use our audience management tools to reach specific groups
  • Track performance with our analytics tools

Create set-it-and-forget-it automations

Send automated texts and never miss an opportunity to connect with people when it matters.

  • Send recurring campaigns at an interval of your choice
  • Trigger messages from other apps using our integrations
  • Set an auto-reply when you’re not able to respond

Reach your employees instantly

Business texting isn’t just for reaching customers—you can use it internally as well! Teams can coordinate schedules, share updates, and collaborate on projects via text messages. From quick reminders to detailed instructions, you can communicate with employees instantly, regardless of their location. Managers can use business texting to send announcements, gather feedback, and conduct surveys. With SimpleTexting, business texting is an easy, convenient way to enhance teamwork and productivity.

Business texting is the most effective way to respond to customers’ needs quickly, and we have the research to back it up. We surveyed 1,300+ consumers and found that 41% of respondents want the ability to ask businesses questions via text much more than other channels like email and phone calls.

Save time with automated responses to customers who text you and allow them to chat with a live agent. Either way, the customer can get assistance without waiting on hold or navigating through automated phone system menus.

Not getting responses to your emails and phone calls? Truth is, people’s inboxes are full and they’re skeptical of calls from numbers from unknown numbers (or just afraid to answer the phone altogether).

Use SMS to connect with leads and answer their questions, send product information, and even process orders. It’s especially effective for scheduling demos, sending exclusive offers, and re-engaging cold leads.

Want more eyes on your best promotions and announcements? Send promotions, discounts, and other marketing messages directly to customers’ phones. Text messaging campaigns have an average open rate of 98%, making them a cost-effective way to reach a large audience.

MMS lets you send images, videos, audio, GIFs, and PDFs to make your marketing text messages stand out even more.

Text messaging is also an efficient way to communicate with employees and partners in real time. Keep your team informed about important company updates, send reminders about health and wellness initiatives, and send meeting invites without the pesky reply-all button.

Texting isn’t just useful for communicating with customers. You can also create a contact list for your team and send regular meeting reminders, memos, emergency alerts, and event invitations.

Back To

Request a Free Quote