When someone leaves your business a voicemail, speed matters.
Whether it’s a prospective customer, an existing client, or an urgent request, you shouldn’t have to spend extra time figuring out who called or what they said.
That’s why we’ve completely redesigned Press8’s voicemail transcription emails.
The transcription feature itself isn’t new—many of our customers have already been using it for years.
What’s new is the experience.
Every voicemail now arrives in a cleaner, more organized email that’s easier to read, easier to scan, and easier to act on.
What’s New?
Every voicemail email now includes:
- A modern, easy-to-read layout
- Caller name and phone number displayed prominently
- Call duration shown immediately
- A beautifully formatted voicemail transcript
- One-click buttons to open your mailbox, delete messages, or mark them as listened
- A mailbox summary showing unread and listened messages
- The original audio recording attached
Instead of searching through a plain text notification, you can immediately see everything you need.
Why This Matters
Voicemails are often received during your busiest moments.
Maybe you’re:
- Helping another customer
- In a meeting
- On a job site
- Out of the office
When you finally check your email, you want to know within seconds whether the voicemail requires immediate attention.
The new layout helps you prioritize messages much faster.
Still Completely Free
One of the best parts?
If voicemail transcription is included with your Press8 phone system, you automatically receive this new experience at no additional cost.
If you already had transcription enabled, you don’t need to do anything.
The upgrade is already live.
Not Using Voicemail Transcription Yet?
It only takes about 30 seconds to enable.
Simply log into the Press8 portal, navigate to your mailbox settings, and turn on voicemail transcription.
From then on, every voicemail will arrive in your inbox with both the transcript and the original audio attachment.
Small Improvements Add Up
At Press8, we’re constantly improving the tools our customers use every day.
Sometimes those improvements are major new features.
Sometimes they’re thoughtful refinements that make everyday tasks a little faster and a little easier.
The new voicemail transcription emails are exactly that—a better experience built around a feature many customers already rely on.
If you have questions about enabling voicemail transcription or would like help setting it up across your organization, we’re always happy to help.
Contact us today for a free consultation and let our team show you how Press8 can help your business stay connected, responsive, and productive.
Tara has over 8 years experience in business management & business marketing and 5 years of marketing in the field of telecommunications.
