What is an Auto Attendant?

Small businesses are busy. Speed and efficiency are essential to keep expenses low and generate revenue. But you don’t want to sacrifice…

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Surging Inflation and How to Protect Your Small Business

It’s on everyone’s mind — inflation. From the increased fuel cost to the much higher prices, we’re all paying more for everything….

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Call Centers and Intelligent Technology

As technology advances, more repetitive rote functions will move to automation. Human agents are free to handle more advanced tasks. Nowhere is…

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How a Call Center Can Help Your Small Business

When a small business gets busier, it may be time to engage some assistance. That help may include help in handling calls…

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Top 7 CRM Software Solutions for Small Business 2022

CRM stands for “customer relationship management” system. It’s used as a hub for all your sales, marketing, and support activities — as…

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6 Ways Small Businesses Win Over Big Corporations

One element of “The Great Resignation” of 2021 is the whopping 4.3 million people who quit their jobs and became entrepreneurs. That…

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Top 10 Sales & Marketing Tips to Grow Your Business

For small businesses that survived the last two years, it’s vital to stay on target and continue to make sales. As with…

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Is VoIP Worth It For A Small Business?

A small business has the advantage of being able to pivot when it’s time to make changes. A large enterprise-sized company takes…

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Top VoIP Trends for Small Business

Making phone calls over the Internet with Voice over Internet Protocol has been a disruptor for over 20 years. VoIP continues to…

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