What is an Auto Attendant?

Small businesses are busy. Speed and efficiency are essential to keep expenses low and generate revenue. But you don’t want to sacrifice…

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Better Customer Service Using an Automated Call Back Feature

Customers hate calling and sitting on hold. If you are in the business of customer service, you can use a callback system…

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What Is A Call Queue And Why Does Your Business Need One?

When someone picks up the phone to call your business, they expect that they will receive good customer service. But if they…

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