What is an Auto Attendant?

Small businesses are busy. Speed and efficiency are essential to keep expenses low and generate revenue. But you don’t want to sacrifice…

Continue Reading

How To Use Phone Numbers To Track Marketing Campaigns

Companies now use multiple marketing methods to bring in customers and increase sales. Even the best marketing campaigns need tracking to see…

Continue Reading

Surging Inflation and How to Protect Your Small Business

It’s on everyone’s mind — inflation. From the increased fuel cost to the much higher prices, we’re all paying more for everything….

Continue Reading

Better Customer Service Using an Automated Call Back Feature

Customers hate calling and sitting on hold. If you are in the business of customer service, you can use a callback system…

Continue Reading

7 Inflation Strategies for Small Business

It’s on everyone’s mind — inflation. From the increased cost of fuel to the much higher prices from literally everything else we’re…

Continue Reading

Call Centers and Intelligent Technology

As technology advances, more repetitive rote functions will move to automation. Human agents are free to handle more advanced tasks. Nowhere is…

Continue Reading

How a Call Center Can Help Your Small Business

When a small business gets busier, it may be time to engage some assistance. That help may include help in handling calls…

Continue Reading

Top 7 CRM Software Solutions for Small Business 2022

CRM stands for “customer relationship management” system. It’s used as a hub for all your sales, marketing, and support activities — as…

Continue Reading
Back To