Some of your employees may need to leave the office to carry out an errand or see a client at any given time. Using their mobile phones to communicate is a no-no since it won’t look professional and may result in them fielding calls during inappropriate times of the day. Consider getting a specialized cloud VoIP app for your workforce to remedy these issues.
Can My Workers Just Use Their Own Mobile Phones Instead?
You might wonder why I need to purchase a mobile phone for my workers when I can just call them on their existing mobile. To begin with, personal mobile phones may have limitations, such as the inability to handle large call volumes at the same time. This might result in losing out on valuable business because your clients can’t reach your representatives. A VoIP app, on the other hand, can help you streamline communications through the help of services such as virtual call waiting, voicemail transcription, customizable ringtones, pre-written messages, and so much more. In fact, the other caller might not even realize that they are calling a mobile phone since the features of such devices rival traditional desktop phones.
Cloud VoIP Apps Dramatically Reduce Calling Costs
Given the fact that cloud VoIP uses the internet to transmit voice data, you won’t ever have to worry about your workers racking up a huge phone bill that will eat into your revenue and profits at the end of the month. Instead of paying for minutes, you pay a flat fee every month to be able to access VoIP services on your phone, making it possible for you to recoup the costs you incurred when you bought these devices.
Local Phone Numbers
Another significant aspect of VoIP mobile telephony is the ability to get a personalized number similar to the numbers of the geographic location where the phone is being used. If you have to send your workers out on international trips, you should consider getting them VoIP apps that run on their smartphones since they can get a local number tied to their phone for the duration of their trip.
Cloud VoIP Apps Have More Business Features
VoIP mobile phones also have apps that let workers access extra functionality such as peer-to-peer calling, joining conference calls seamlessly, accessing company voicemail intuitively, and voice-to-email. Even better, these apps are free, saving you money in the long run.
Apps that run on a smartphone look more professional for a business. And they are quickly becoming the norm. In addition, they are able to streamline company communication without giving out worker numbers, giving your clients an impression of competence and professionalism.