Benefits of a VoIP Hosted PBX System for Small Businesses

Small business owners are increasingly turning towards VoIP systems over traditional landlines, which are expensive and difficult to manage. We’ve discussed the benefits of VoIP via a hosted PBX system for small businesses before, but now we’ll delve into some specific benefits for small business owners. These benefits also apply to any size business, but a small outfit will feel the benefits, like lessened overhead and easier access to freelancers, a little more keenly.

If you have a small business or a larger firm thinking about opening a new office, read on to learn about the benefits a hosted small business PBX can bring. These benefits range from simple quality-of-life improvements like a cloud-based phone system that can easily transfer calls to facilitating work-from-home initiatives and providing easier coordination with remote workers.

How does a cloud-based phone system work?

Much like cloud-based data storage and file-sharing apps such as Dropbox or Google Drive, a cloud-based PBX system for small businesses uses off-site servers to control and route information to your location. In this case, that information is Voice Over IP call information. You can still configure your small business PBX system from your office, but the physical equipment used to route calls will be off-site. Like any cloud-based phone system, you have to make sure your network equipment and computers are up to par, but this removes the burden of managing that extra equipment and can even free up some room in your budget for better on-site equipment, like new PCs for employees, as needed.

A hosted VoIP PBX offers all the ordinary benefits of a VoIP cloud-based system, but there are a few benefits that businesses, particularly smaller businesses, can enjoy. A hosted PBX system for small businesses is a great option for companies and organizations of any size. Still, it’s an even more important upgrade for smaller businesses to make to stay competitive.

Benefits of a Hosted PBX for Small Business

Small businesses must always focus on reducing overhead and maximizing productivity. Of course, this is also true for companies up to giants like Google and Walmart, but having a smaller workforce means you have to keep efficiency high to compete with those larger companies and stand out. Looking for a powerful hosted VoIP PBX business phone system that’s full of features and easy to use? Then call Press8 Telecom: 800-349-VOIP (8647).

A hosted, cloud-based Private Exchange Branch helps you get the most out of your money by allowing workers to be more efficient and go where needed. A PBX system for small businesses also eliminates costs and can free up physical space in your office, which is often at a premium for small businesses. Because of this, more people are switching to a cloud-based phone system, and it’s easy to see why.

With a hosted PBX system, you can:

● Let your employees work from home, yet still transfer VoIP calls to them as if they were in the office.

Easily transfer or route calls to cell phones, whether transferring a call to your cell in your pocket or to an employee on the other side of the world (though they may be upset if you’re interrupting their vacation).

Coordinate multiple offices across town or worldwide and manage it all with the same phone system. You can even route calls to the appropriate local office, even if you only advertise one phone number. This can be a huge benefit for businesses that plan to open multiple offices or for service industry folks who want to offer localized services from separate locations.

Enjoy lower overhead. With a hosted PBX, your phone system is off-site and, more importantly, is managed by professionals. No more fussing with your phone system when it goes down. Hosted PBX keeps you working on what matters, eliminates some of the hassles of doing business, and does so at a much lower price than traditional telecoms.

Use more comfortable wireless headsets over traditional phone handsets that aren’t ergonomic or convenient as they keep you tethered to your desk.
Take full advantage of the vibrant and rapidly growing freelance market. Working with freelancers is much easier when you can add them to your preexisting phone network and allow them to take calls as if they were in the office.
Experience less downtime. If your local PBX system goes down, you can’t take calls until it’s repaired. With a hosted solution, your calls will be routed through a different system, and you’ll have a much smaller window where you can’t take calls.
Leverage IT workers more efficiently. A hosted VoIP PBX system means less work for your IT staff, less cost for you, and more time for them to work on other aspects of the business.
Easily manage or modify call forwarding, hold music, call blocking, and call screening. You can also handle bulk dialing and call analytics from a straightforward web interface.
Enjoy all the regular benefits of a PBX, like unlimited, free long-distance, keeping your local or toll-free number, and visual voicemail.

Switching to a Hosted PBX

If you’re considering switching to a hosted VoIP PBX, there’s never been a better time to transition. Even if you add premium features, prices are low, and the benefits have never been better. The process is also extremely simple and reversible if a hosted solution is not for you.

Looking for a VoIP business phone system? Call Press8 Telecom: 800-349-VOIP(8647)

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