Your phone rings while you’re helping a customer.
Another call comes in while your receptionist is already on the phone. Someone calls during lunch. Someone else calls after you’ve closed for the day.
What happens to those calls?
For many businesses, they go to voicemail—or the caller hangs up and tries someone else.
Your team can’t be available every second of every day. But your business can.
Being Busy Shouldn’t Mean Missing Business
Every call could be a new customer, an appointment, a sale, or an existing customer who needs help.
But sometimes answering simply isn’t possible.
Your team might already be on another call, helping a customer in person, away from the desk, or finished for the day.
Instead of sending those callers to voicemail, Preston can answer.
Meet Preston, Your 24/7 AI Receptionist
Preston is Press8’s AI Receptionist, designed to work alongside your team and answer when they can’t.
She can:
- Answer calls 24/7
- Answer common customer questions
- Capture leads and caller information
- Schedule appointments
- Send text messages
- Create call summaries
- Route calls based on your needs
So even when everyone on your team is busy, your caller can still get an answer.
An AI Receptionist That Knows Your Business
Preston isn’t a one-size-fits-all answering service.
We train her to understand your business.
She learns about your services, hours, frequently asked questions, and how you want different types of calls handled.
That means callers can get helpful answers and take the next step without waiting for someone on your team to become available.
And once the call is over, Preston can provide your team with the caller’s information and a summary of what they needed.
Your Team Handles the Customer. Preston Handles the Call.
Preston isn’t there to replace your team. She’s there to help them.
Your employees can focus on the customer in front of them, finish the call they’re already on, or get through a busy day while Preston helps make sure incoming calls don’t go unanswered.
She can even answer after hours, so customers can still reach your business when your team has gone home for the day.
Stop Missing Calls. Start Capturing Opportunities.
You can’t always answer the phone.
Preston can.
With a 24/7 AI receptionist working alongside your team, a busy day doesn’t have to mean missed calls—or missed opportunities.
Answer every business call, even when you’re busy.
Tara has over 8 years experience in business management & business marketing and 5 years of marketing in the field of telecommunications.
