What is VoIP Hosted PBX?
VoIP Hosted PBX is a modern communication system that has revolutionized the way businesses communicate. It is a cloud-based phone system that…Continue Reading
Top 10 Smartphone Apps For Running A Business #2
How often do you think about your smartphone? Chances are you don’t, and it’s just an extension of your hand. You use…Continue Reading
Top 10 Call Center Metrics You Should Know
Call center metrics give a business owner a range of information. Much of it depends on what type of metrics you collect….Continue Reading
Analog Phone System Versus Digital VoIP Phone System
You’ve probably heard the terms “analog phone system” and “digital phone system” before. But what do they mean? The difference between them…Continue Reading
How to Manage Your Companies Call Center
Do you know how your customers perceive your company? Are they happy when they call, or do they dread trying to get…Continue Reading
Top 10 Ways To Prepare Your Small Business For A Recession
Is the US in a recession? That depends on who you ask. Some economists believe we are already experiencing a recession, while…Continue Reading
Why Are So Many Tech Companies Laying Off Employees?
It’s the news no one expected after record-breaking profits: massive tech company layoffs. First, Meta announced its intention to lay off thousands,…Continue Reading
What is a Call Queue?
Many callers prefer to avoid waiting on hold. They like it even less when someone says, “let me transfer your call to…Continue Reading
What is Web Fax?
Web Faxing How long has it been since you sent someone a fax? Many people can’t say unless they work somewhere where…Continue Reading