Save Money and Time By Outsourcing Small Business Tasks
Small business owners have a lot going on, and sometimes, needed tasks are left incomplete. You don’t have enough time, people, or…
Continue ReadingFive Powerful Features of a Softphone for Small Business
A softphone is a piece of software that makes VoIP calls on any internet-connected device, including a desktop or laptop computer, tablet,…
Continue ReadingHow to Setup a VoIP Phone System
You’ve done it—you’ve decided to upgrade your business phone system to VoIP. Maybe your company has outgrown your previous landline system. Or…
Continue ReadingWorking From Home
Remote working and working from home quickly became the norm during the pandemic. Now that the pandemic is over, many workers are…
Continue ReadingHow To Create A Marketing Strategy Using AI
Is artificial intelligence something that could benefit your business? Or is it just another piece of science fiction that’s the current “flavor…
Continue ReadingTop 20 AI Tools For Small Business
Since the launch of ChatGPT last year, talk about machines and AI taking over has dominated water-cooler and coffee-break conversations. Will my…
Continue ReadingWhat is VoIP Hosted PBX?
VoIP Hosted PBX is a modern communication system that has revolutionized the way businesses communicate. It is a cloud-based phone system that…
Continue ReadingWhich is Better PBX or VoIP
Business communication systems have two main options: Analog PBX (Private Branch Exchange) and VoIP (Voice over Internet Protocol). Both have their advantages…
Continue ReadingTop 10 Call Center Metrics You Should Know
Call center metrics give a business owner a range of information. Much of it depends on what type of metrics you collect….
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