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Surging inflation and how to protect your small business

It’s on everyone’s mind — inflation. From the increased cost of fuel to the much higher prices from literally everything else we’re…

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Better Customer Service Using an Automated Call Back Feature

Customers hate calling and sitting on hold. If you are in the business of customer service, you can use a callback system…

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7 Inflation Strategies for Small Business

It’s on everyone’s mind — inflation. From the increased cost of fuel to the much higher prices from literally everything else we’re…

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Call Centers and Intelligent Technology

As technology advances, more repetitive rote functions will move to automation. Human agents are free to handle more advanced tasks. Nowhere is…

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How a Call Center Can Help Your Small Business

When a small business gets busier, it may be time to engage some assistance. That help may include help in handling calls…

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Top 7 CRM Software Solutions for Small Business 2022

CRM stands for “customer relationship management” system. It’s used as a hub for all your sales, marketing, and support activities — as…

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The NEW Small Business Workforce

The last two years have completely upended the way companies of all sizes do business. The biggest change that is taking place…

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6 Ways Small Businesses Win Over Big Corporations

One element of “The Great Resignation” of 2021 is the whopping 4.3 million people who quit their jobs and became entrepreneurs. That…

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Top 10 Sales & Marketing Tips to Grow Your Business

For small businesses that survived the last two years, it’s vital to stay on target and continue to make sales. As with…

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